Please see below for some important information to keep you safe, comfortable and connected during your stay.
Wifi:
The network is Nelse Guest, and the password is Nelse1580
Guest Lounge
The guest lounge is located on Level 1, and is open from 9am-9pm. There is tea & coffee making facilities available there for your use throughout the day.
Fitness Centre
The gym is open from 7am-9pm daily. The sauna and plunge pools are open from 1pm-9pm daily. Strict adherence to the T&Cs and signage is required. Pool towels are supplied next to the sauna – please leave in the towel bin in the stairwell once used.
Room Refresh
For stays of 5 nights or longer, rooms can be made up after the third night. Please send a text message to 0438 464 312 the day prior if you would like your room refreshed.
For additional towels, please request directly from our friendly team at reception.
Heating
Rooms have temperatures automatically set. To reduce the heat in your room, you can turn the knob on the radiator to stop / reduce the heat output.
Bar & Restaurant
Breakfast is served daily from 7am-9am. If breakfast is not included in your stay, reservations for the following day are essential. Text 0438 464 312 or email at reservation@nelsefallscreek.com.au before 5pm the day prior if you will be joining us.
The bar & restaurant space will be open for general use from 1pm daily.
Dinner is available from 5pm every night. Reservations are essential, and we strongly recommend making them the day prior by texting 0438 464 312 or email at info@nelsefallscreek.com.au
Featured Artwork
Throughout Nelse, we’ve featured some spectacular imagery of Falls Creek throughout the summer and winter. Renowned photographers have contributed, including Charlie Brown, Peter Bennetts, David Pearce and Mat Vaughan. Please contact us should you wish to purchase any of the artwork you see!
General Assistance
For general enquiries, please see our friendly team each day in the restaurant area between 1-5pm, or send us an email at info@nelsefallscreek.com.au
For after hours assistance on urgent items, call 0438 464 312. In the case of medical emergencies, contact 000 directly.
We hope you have a fantastic stay at Nelse Lodge, in the beautiful Falls Creek. Please reach out to us at any time if there is anything we can do to make your stay more comfortable.
Regards
Team Nelse